Phyllis Farmer

Thanks to our Blackbaud Luminate Online® project team, results from the 2020 #GivingTuesday and year-end campaigns, increased by 23%! Knowledgeable Blackbaud Services project managers provide the latest trends and best practices to ensure success. From strategic planning, to reaching the next generation of donors, Blackbaud’s Luminate Online platform has helped Lighthouse Guild boost their online giving efforts each year. Looking forward to building on this achievement.

Keith Scott
Development & Alumni Relations Services Manager

We were excited to use the certified connector between Blackbaud Raiser’s Edge NXT® and Microsoft Power Platform™ in order to visualise the location data of our globally connected alumni community and help our regional ambassadors to explore the data directly.

Rob Fischman
CFO

When comparing to other options, we could see Blackbaud took the time to develop a cloud solution that was scalable to be used by anyone in finance, from data entry to management analysis.

Monika Kirbawy
Controller

The sophisticated and professional nature of Blackbaud provided us with the confidence to proceed with the implementation of an annual financial audit.

Jeffrey Starrett
Director, Advancement Services

More than $1.1 million raised in four days as spotlighted at end of quote: “As a first-time user of (JustGiving from Blackbaud) and after 3 years of using a different online fundraising tool, I was happy with how seamless and easy the platform was to use, both by our donors and our office administrators. Our Landing page, the Donation page, and the Thank You page all were built over the course of a week with tons of back-end help from Blackbaud. All the pages looked way more professional and modern than the previous site. Not a single donor contacted us with any problems on their end. We texted over 9,500 constituents, driving them to the Landing page seamlessly, and raised $1.1M+ in just 4 days.” Giving Page: https://pinecrest-givingweek.blackbaud-sites.com/

Michael Duhamel

We’re rocking it with Blackbaud Financial Edge NXT and learning more new things every day. Some of us are still using both the database view and webview, but we do have one employee who is using the webview almost exclusively and has started using the Journal Entry Batch Creator Excel Add-In. It truly is some amazing software you guys have created.

Bradley Becque
★ ★ ★ ★ ★

Wonderfully designed Learning Management System that is easy to navigate

What do you like best about the product?

I like how in-depth the system is. I can process grades, print report cards and transcripts, and take attendance records all in the same place

What do you dislike about the product?

The conduct module within Academics isn't customizable to our needs and traditionally creates problems for us

What problems is the product solving and how is that benefiting you?

It centralizes all of our information into one database, which helped us problem-solve the need for report cards and attendance records.

Newsroom Newsroom

The Blackbaud Marketplace makes it super easy for organizations to find applications that fit the exact need they’re looking to fill, and it allows them to start using the apps within minutes, said Stu Hawkins, founder ofRed Arc. Our solutions are now available to a huge range of organizations worldwide, and it gives customers immediate confidence knowing our products are part of the Marketplace.

Newsroom Newsroom

The Blackbaud Marketplace provides us with a quick and easy way to list our products so that we can reach organizations who need our help, wherever they may be, said Warren Sherliker, CEO and Founder at SmartTHING. Because our applications are included as Blackbaud Raiser's Edge NXT integrations, we're already seeing a significant uplift in requests for our products, which have come directly from the Marketplace.

Customer Showcase

2/3 less time -College of Letters & Science scholarship review process reduced from 360 to 120 hours.

Cathy Hobart
Controller for the Diocese

With my old system, it would take me a day and a half just to produce a month’s financial statements. With (Blackbaud) Financial Edge NXT, I can run the report, export it to Excel, and then just modify it a little, and it’s done. It takes out a lot of that spurious data entry that I didn’t need to be doing, and then it eliminates a lot of the error risk.

Nancy Roper

(COVID-19)When COVID-19 caused a sudden revenue drop of 85% at the Vancouver attraction and put outreach education efforts in jeopardy, Science World responded with The World Needs More Nerds campaign with the benefit of JustGiving® from Blackbaud®. The fundraising total reached nearly $450,000 within five months. From our point of view, it was efficient, easy, secure, and allowed us to personalize the campaign for what we needed in our brand and our message.

Ashley MacMillan
★ ★ ★ ★ ★

Cadillac of CRM

What do you like best about the product?

NXT has the best User X for development and exec staff to use. It's so easy for those who are not the administrators to access and understand the data. It also helps with finding prospects, or cultivating current donors based on wealth ratings. It has been a lovely upgrade from the RE7 database.

What do you dislike about the product?

The Search feature is almost too intuitive and doesn't always let you see all the search options before bringing you to a record.

What problems is the product solving and how is that benefiting you?

This has allowed our development and executive staff to easily be able to access donors records both in the office and on the road and be able to see the important data quickly and clearly, without being bogged down by info that might not be useful at the time.

Ukemah Cody
★ ★ ★ ★ ★

Useful! Use Daily

What do you like best about the product?

The University I work for we use daily! We maintain our student information through this system.

What do you dislike about the product?

Sometimes we aren't able to pull certain data to generate query's.

What problems is the product solving and how is that benefiting you?

Being able to use the system more! Learning more updates and areas to explore for Higher Ed

Gary Livesay
Director of Finance

I'm not aware of another financial management software that handles fund restrictions properly. Blackbaud Financial Edge NXT allows us to prepare financial statements very, very easily on a monthly basis. It's intuitive and easy to use once you understand the architecture.

Nathan Patterson

SAY's Under One Moon livestream benefit event brought in more than 200 donations online, 65% of those from new donors. Meanwhile, the easy integration of JustGiving from Blackbaud with Blackbaud Raiser's Edge NXT and Blackbaud Merchant Services was valuable in terms of efficiency. (Donations) automatically entered into our Blackbaud Raiser’s Edge NXT system, which is a huge help in terms of timesaving and data entry work. Not having to manually punch in 200 gifts is a big deal.

Customer Showcase

Before the transition to Blackbaud Grantmaking, Grants Administration Manager Maryann Hayter worked with an inherited, paper-driven grant process organized in four huge filing cabinets. We actually mailed people agreements to Africa, she laughs. There was no ability to run reports. It was a completely manual system. We’ve gone light years ahead now.

Evelyn Buchanan

The quality of data, dashboards, and analytics provided would be nearly impossible to get if not for Blackbaud Fundraising Performance Management. The reporting capabilities help us make more informed decisions and allows us to track and compare our progress as needed.

Customer Showcase

(COVID-19) Mulgrave School, an independent day school in Vancouver serving prekindergarten through 12th grade, committed to keeping its school family united during COVID-19—including providing financial assistance to fill in tuition payment gaps. With the right fundraising and relationship solution in place, the school raised $100,000 for its Community Relief Fund in just two months.

Alex Silagyi

We have seen great success with timed ticketing and hover at a comfortable 62 percent tickets sold annually which has enabled us to collect and survey more visitors than we ever have historically.

Megan Ruddlesden

(COVID-19)2020 was due to be the year of The Treble Challenge, the first time Alzheimer's Research UK would combine Running Down Dementia, Cycling Down Dementia, and Swimming Down Dementia into a year-long virtual fundraising triathlon. That was until COVID-19 hit. When we knew we needed to adapt, we approached our account manager and the Digital Services team with our challenges, and within a day, they got everyone on a call who needed to be involved. That meant we could go through all the potential options and make a really quick decision around what we needed to change on the virtual fundraising microsite in order to launch and make it applicable to the restrictions.

Steve Oatley
Head of National Events

The Blackbaud Digital Services team genuinely, deeply cared about getting the project right and had a passion for the project to succeed.

Lorena Cela

I constantly feel very supported. The teams within Blackbaud help me understand what I need to do and exactly how to do it.

Julia Sandhu
Director, Fundraising

Blackbaud eTapestry has enabled us to take our ambitions to the next level and grow the supporter base.

Jerry Gombatto
Director of Philanthropy – Data Operations & Services

Our move to Blackbaud Raiser’s Edge NXT from DonorPerfect has been transformative for our organization. It has provided our team with the tools necessary to meet our increasing fundraising goals, including greater database tracking and reporting capabilities, essential data health and maintenance tools, seamless integration with our accounting department (via Blackbaud Financial Edge NXT) and, most importantly, user-friendly web and mobile features that have made our donor data more accessible and easy to view.