The most exciting part of my first bbcon has been making networking connections. At breakfast and in the sessions, I’ve had great discussions with others, which has been a huge highlight.
One of the sessions talked about upcoming changes in data management, and that’s really exciting and promising because the ability to clean up these processes is going to be amazing for my organization.
I love RE NXT and they are always improving and adding functionality
What do you like best about the product?
easy to use, intuitive, accessible even for those without a lot of tech saaviness
What do you dislike about the product?
limited gift batch and query functionality
What problems is the product solving and how is that benefiting you?
tracking relationships across the organization through time and staff turnover
Its in development
What do you like best about the product?
The user experience for the executive staff who don't know how to use the database view
What do you dislike about the product?
The development of the modules or processes takes time and I am frustrated that it is taking time to have the whole process transferred to the NXT side.
What problems is the product solving and how is that benefiting you?
Ease of entering gifts and being able to pull gifts for audits, processing letters and receipts.
User Friendly
What do you like best about the product?
It's very useful for accounting and creating reports.
What do you dislike about the product?
The time it takes to solve an error in real time.
What problems is the product solving and how is that benefiting you?
The ability to do payment assistant and do away with paper checks.
RE NXT
What do you like best about the product?
Ease of use and customer service! NXT is great in the office and on the go!
What do you dislike about the product?
The solution is a great product for our everyday work and working on the go.
What problems is the product solving and how is that benefiting you?
Being able to work on the go has been helpful.
Awesome!
What do you like best about the product?
I love the ability to easily provide my customers with reports out of RENXT based on their criteria. It's so easy for my users to enter information for collection which makes it easier for me to extract the data.
What do you dislike about the product?
I'm hopeful that the updates coming from the new releases are going to eliminate some of the issues we're currently having (like automatically subtracting write-off amounts from the original gift date in reporting!)
What problems is the product solving and how is that benefiting you?
Updates to the platform that include the potential for the integration of AI in future iterations!
How we use Raiser's Edge NXT
What do you like best about the product?
Ease of Donor and constituent info for looking up information on donors, alumni, etc.
What do you dislike about the product?
The learning curve for all the features
What problems is the product solving and how is that benefiting you?
Moving to the online database that shows down the useage.
RENXT is customizable and provides complete donor management.
What do you like best about the product?
The flexibility of custom fields allows us to manage donors according to our organization's mission.
What do you dislike about the product?
The full transfer if fields from database view greatly diminishes our ability to get the reporting we need.
What problems is the product solving and how is that benefiting you?
We can fully track our engagement with donors and develop strategies to improve our relationship.
Easy to use and friendly RE NXT
What do you like best about the product?
Easy to Use, friendly always evolving and efficient.
What do you dislike about the product?
Missing Data base functionalities and some updates.
What problems is the product solving and how is that benefiting you?
Is all in one product that will help you work with your database and information fast and effective
We use it for all of our donor management needs.
What do you like best about the product?
Running donor lists, reports, setting up events, donation pages.
What do you dislike about the product?
I don't really see very many. I would love to have event forms have the functionality to add graphics and photos.
What problems is the product solving and how is that benefiting you?
Donor managment.
It has been easy to use as a new user
What do you like best about the product?
The Idea bank and chat has been helpful to get questions answered quickly
What do you dislike about the product?
Chat has been slow lately and would like to have quick contact
What problems is the product solving and how is that benefiting you?
To better process gifts, I look forward to the batch integration piece as well and make it more intuitive to relieve our gift processor of some of their work
Userfriendly
What do you like best about the product?
It is easy to use and reporting from the finacial edge NXT is very neat and easy to understand.
What do you dislike about the product?
There are are limited functionalities. There are a lot functionalities that required additional payments
What problems is the product solving and how is that benefiting you?
Limited in functionalities
I'm on Raiser's Edge and love it compared to other systems!
What do you like best about the product?
The user friendliness of it. The ability to see all my data and records very easily. Gift management is a breeze etc.
What do you dislike about the product?
That I still have to use database at all... for anything. Also that I can't put Salutation or Addressee as a column in constituent lists.
What problems is the product solving and how is that benefiting you?
It's making my life easier by having simplified user interfaces and wonderful constituent data readily available.
Blackbaud provides better value for the cost because they actually delivered on the promises made and offer superior customer service compared to other vendors.
We’re excited to help Blackbaud integrate artificial intelligence into Blackbaud Financial Edge NXT. Our hope is that we’ll be able to remove the tedious tasks inherent in all accounting software, such as reporting and ad-hoc analyses. This will allow us more time to work on the business rather than working in the business.
A platform for proper employee engagement.
What do you like best about the product?
Improving the employee engagement and eliminating the admin burden.
What do you dislike about the product?
More flexibile way to use and less steps to easy the process
What problems is the product solving and how is that benefiting you?
Better customer suport and online chat CRM is more helpful when you have tons to do in your day to day activities, it helps to save your time.
When Williamson College of the Trades was preparing to accept Title IV aid, the college realized that its current student billing software was not able to print 1098Ts and that it needed to make changes to be compliant with financial aid requirements. It was clear that Blackbaud Billing Management was the leading solution for us compared to all others on the market. --Dawn Alonso, Bookkeeper
Financial Edge NXT Review
What do you like best about the product?
I really enjoy the new Excel export feature for making budgets in Financial Edge. Most people are at least a little familiar with Excel, so it is really nice to be able to make detailed budgets in a way that everybody can grasp. This also makes it really easy for integration becaues a lot of our previous budgets at my company were in Excel.
What do you dislike about the product?
It took a little bit of time to become familiar with where everything is stored/where to find what you needed.
What problems is the product solving and how is that benefiting you?
The major benefit I see with Financial Edge at my company is the sharing of information so that everyone can see the same information. Previously, we just had a shared drive with a ton of different folders that different business units and people saved items to. It was very difficult to find what you needed, so having a standardized format and place of storage is incredibly helpful.
We successfully raised over $630,000 from 4,300 constituents during the dry dock tour initiative. These tours attracted passionate individuals from as far as Japan and Australia, so it was incredibly beneficial having the tools like Blackbaud Merchant Services to ensure they had a smooth, secure donation experience no matter where they resided.
$6M raised in 12 months for capital campaign
Robust system for managing grants
What do you like best about the product?
- batch functions - with one click, complete the same function on many applications (i.e. decline, approve, send approval email, add reporting form, allocate payment, etc. - no need to update forms with dates and deadlines - once the form is built, you can add the reporting form as a requirement to the grant and tie the deadline to the grant, not the form. So the same form works over multiple funding rounds. - pulling stats. Obvs, garbage in, garbage in, but the customizable application/reporting forms make it easy to pull stats on impact area, geography, population served. So much easier than my former excel spreadsheets! - product support is great at answering questions, as is the Blackbaud Community! You're never alone
What do you dislike about the product?
- it doesn't push data through to other BB products (i.e. update address or staff contact info) - you must download attachments to view (I think this is changing)
What problems is the product solving and how is that benefiting you?
The volume of applications and grant approvals has dramatically increased over the past few years, so our Word application form and re-keying into Excel sheets to track and collate stats was no longer a viable option. Feedback from applicants after our first round was very positive - most found the process to be very straightforward and felt more robust than emailing a Word doc.
30% YOY increase in giving from direct mail with strategic adjustments
The switch to Blackbaud Raiser’s Edge NXT brought immediate benefits. It could take between seven to 10 days to produce a gift receipt or run a report. Now we can issue receipts instantly and run the reports in a matter of minutes.
We saw a huge increase of $22 million by making a few adjustments to the data in Raiser’s Edge NXT coupled with changes in how our fundraisers targeted donors. Having the ability to conduct tailored and in-depth analyses that we couldn’t before has clearly been a game-changer for us.