At DMCP Group, accurate, real-time labor reporting in Crunchtime gives our managers confidence that the labor percentages they see reflect true costs, enabling better decision-making. (2026 Ops Summit)
Crunchtime’s labor rules help ensure compliance and accuracy at Zaxby’s. From overtime to minor labor laws and meal requirements, everything is customizable to our business. (2026 Ops Summit)
With locations ranging from 300-square-foot digital kitchens to 7,000-square-foot restaurants, our labor needs vary widely. Crunchtime Labor allows us to tailor staffing and labor sequencing to each model, ensuring every location is staffed with the precision needed to execute consistently. (2026 Ops Summit)
How SIR Corp Saved 5 Hours of Daily Labor and Increased Sales by 2% with Crunchtime Host
Seating guests efficiently means more money on the bottom line. We save 4 to 5 hours of labor daily and see increases in sales due to improved seating efficiency. To us, waiting is the enemy of a great guest experience.
How BJ’s Restaurants Strengthens Guest Experience through Connected Operations with Crunchtime Kitchen and Host
Together, I honestly believe you will not find a solution that provides more data than the combination of Crunchtime Host and Crunchtime Kitchen.
Together, I honestly believe you will not find a solution that provides more data than the combination of Crunchtime Host and Crunchtime Kitchen.
Before Crunchtime, manual forecasting often led to over-forecasting and overstaffing. With AI forecasting, we eliminate that variability and staff with confidence. (2026 Ops Summit)
Because our locations close at different times depending on showtimes, and those vary every day, we rely on Crunchtime’s labor templates to ensure each theater is staffed correctly. (2026 Ops Summit)
When Crunchtime Kitchen’s line builds aren’t available in a new restaurant, our teams call it out immediately. They love them and depend on them for everyday operations. (2026 Ops Summit)
Using multiple Crunchtime Kitchen KDS screens allows us to separate appetizer and entrée workflows, speeding up service and reducing congestion at the main expo. (2026 Ops Summit)
Our next step at Lazy Dog Restaurants is integrating catering with Crunchtime Inventory so we can get ahead of large orders, both operationally with Crunchtime Kitchen and from an inventory standpoint. (2026 Ops Summit)
100% of Buffalo Wild Wings Go locations use Crunchtime Kitchen order-ready screens in the lobby, giving guests full visibility into their order status. (2026 Ops Summit)
With Crunchtime Inventory, Panini Kabob Grill has improved ordering accuracy and prep execution. Every location now operates with the same PAR formula, regardless of store size or volume. (2026 Ops Summit)
At Gong cha, operational excellence isn’t just an initiative; it’s built into how we run the business every day, powered in part by Crunchtime Ops Execution. (2026 Ops Summit)
With Crunchtime, we are finally making data-driven decisions. (2026 Ops Summit)
Crunchtime Ops Execution gives P.F. Chang’s one place for digital training materials, SOPs, and other resources, accessible when teams need them most. (2026 Ops Summit)
Feedback from our managers about voice-based inventory in Crunchtime is great. I like that it records continuously as you count out loud through each inventory area, so you don’t have to stop between sections. Then it’s automatically processed, which definitely saves a lot of time.
The Saxton Group Extends Its Partnership with [Crunchtime] for Implementation of Crunchtime Kitchen (ConnectSmart Kitchen, McAlister's Deli)
Crunchtime Kitchen (ConnectSmart® Kitchen) provides unparalleled insights and reporting capabilities, empowering us to optimize throughput and drive profitability. Speed is synonymous with profit, and with Kitchen, we’re accelerating both.
I've used the Crunchtime Ops Execution portal extensively so far, and it's very intuitive.
The inventory process in Crunchtime is easy compared to what we're used to.
We just went through a change with our catering process [for McAlister's] and used Crunchtime Ops Execution. We created a form and had everybody fill out the form instead of having a million paper copies come back. It was just a single-use form—people only had to fill it out once and, as new people come on, they'll do it as well. It really makes everything all in one spot and easier to find in the future.
Now, our market leaders do all their tasks on a tablet using Crunchtime Ops Execution, replacing their paper guidebook, and we've created many more forms to elevate them. We track how often each form is completed and break it down by region. We generate insights based on these metrics to help our VPs and brand leaders see what their market leaders are doing in the field.
Crunchtime Insights is really easy to use and lets us build reports in a tenth of the time it used to take—just drag and drop what you want!
ARTICLE EXCERPT: Morgan says Texas Roadhouse started to have people come over from other chains who had used a lot of the options at hand. One was digital kitchen technology, or KDS. The company tried it first at Jaggers and Bubba’s. Texas Roadhouse was a more difficult concept because it was so oriented, Morgan says, onto tickets and the old style. And it was successful doing so. “But we also knew we had to try to evolve,” he says. Texas Roadhouse customized an option and put it in a restaurant. It was a success. The next 10 worked as well. And soon, the word got out and operators wanted in. So, the company laid out a three-year plan to update every restaurant, which should happen by year’s end. While still relatively early, Morgan said learnings stem from being more organized. The kitchen is calmer since cooks don’t have to hear paper being pulled and see tickets everywhere. The bump screen allows them to focus on orders in front of them versus watching the rail of dozens of tickets stack up, which can be intimidating at times. “It’s been a huge win for us,” Morgan says.