Moving from paper and siloed systems to Crunchtime’s universal, unified technology gave us visibility, consistency, and a real source of truth, transforming our organization and accelerating our growth.
Every technology investment ultimately comes down to saving time or money, but there should also be some tangible ROI attached to it. At the same time, not everything is going to show monetary value, but if it's removing friction and making the day-to-day easier for operators, that’s value too.
We focus on what actually makes a difference for operators. There’s a lot of innovation happening, especially in robotics, but much of it isn’t ready to drive real impact yet. So, we’re not going to force something into the business if we know it won’t work today.
The core industry challenge right now isn't a lack of innovation; it's moving innovation at scale across a highly diverse enterprise footprint. You have to ensure you aren't deploying a 'one-trick pony' built for a single location. You need a capability that is market-adaptable and fully interoperable from a data perspective.
At Tacala Companies, Crunchtime Ops Execution has become a foundational system across our organization, used at every level from frontline team members to senior leadership. (2026 Ops Summit)
Operating across multiple global territories means managing complex, diverse data pipelines. We've spent the work making sure our data is clean and unified so that enterprise features like Recommended Ordering and automated forecasts in Crunchtime are fueled by completely accurate information.
At P.F. Chang’s, we use Crunchtime Ops Execution to streamline LTO and menu rollouts, replacing email chains with structured validation workflows that allow us to identify and correct execution gaps before guests experience them. (2026 Ops Summit)
At MSC Cruises, we want new hires to walk into a ship with the operational structure already in place. If someone is working in the steakhouse, the recipes, menus, and purchasing standards should already exist within Crunchtime to guide them. (2026 Ops Summit)
At Royal Caribbean Group, we have spent the last two years building smarter inventory and ordering models so ships can place master orders for exactly what they need from one voyage to the next, based on order type and market. That level of granularity wouldn’t have been possible without the master order import capability in Crunchtime, which has been a major step forward for us. (2026 Ops Summit)
At Princess Cruises, having standardized systems in Crunchtime allowed us to avoid starting from scratch on Star Princess and instead build directly on what we learned from the Sun Princess ship launch. (2026 Ops Summit)
Crunchtime Inventory automated all of our forecasting and predictive ordering, so GYG restaurant managers are better supported. They spend less time doing complex and time-consuming tasks because Crunchtime guides them with accurate, real-time information.
Papa John’s Franchisee Improves Store Performance by 15% in Under 3 Months with Crunchtime Ops Execution Challenge
With Crunchtime Ops Execution, we are gaining actionable insights about our business that we never had before.
Anytime you can streamline a District Manager’s administrative load, they can redirect their focus back to what’s most important—observing and coaching to improve the operations of a restaurant.
Crunchtime Ops Execution is simple to use, and the data is easily analyzed in real-time. As a team, we use Crunchtime Ops Execution to quickly identify areas of concern and work towards a solution.
Cycle counts in Crunchtime Inventory give operators the flexibility to count inventory at times that work best for them, without sacrificing visibility. Now, managers don’t have to count inventory on a busy Saturday; they can count midweek instead. (2026 Ops Summit)
Crunchtime gives us visibility into opportunities in our inventory processes and enables us to take action to improve accuracy and execution. (2026 Ops Summit)
With very minimal training, we saw results instantly. The ability to be able to communicate with each other and solve each other’s problems has been our biggest gain.
With Crunchtime Inventory, recipe development isn’t just about creativity—it incorporates cost from the start. As our culinary leaders ideate and build new menu items, we can use Crunchtime to model recipes in real time, so we know exactly how each item will impact our profitability before it goes live.
Sometimes we need to set up 50 Caffè Nero stores within a week. When things are in the right place and set up in the correct order, it only takes a couple of minutes to set up a new store in Crunchtime Inventory. (2026 Ops Summit)
When you don’t have accurate forecasts, you end up in a reactive environment. An AI forecasting tool can help change that by helping restaurants plan ahead and operate more consistently. (2026 Ops Summit)
Since implementing Crunchtime Inventory at Dave & Buster’s, we save an average of 5–6 hours per store each week on inventory. (2026 Ops Summit)
Since GoTo Foods is a platform company with seven brands, we didn’t want seven different approaches to operations. Crunchtime Ops Execution allows us to manage everything in a single system, with the right hierarchies and permissions in place to drive consistent execution across all brands. (2026 Ops Summit)
Any time we can remove something from an operator’s day-to-day responsibilities, it’s a huge win. It’s about improving efficiency so our operators can focus on what matters, which is why we truly value our partnership with Crunchtime. (2026 Ops Summit)
We use Crunchtime Ops Execution to clearly communicate expectations to our Wingstop restaurants, and then verify execution at an above-store level. (2026 Ops Summit)
If managers can’t trust their systems, they go right back to manual spreadsheets. With a connected system like Crunchtime, we can eliminate that friction, give teams a better user experience, and free up managers to focus on leading their teams and serving guests. (2026 Ops Summit)