Customer love for Everlaw

What do you like best about the product?

The ability to have multiple people share 1 set of documents to make different notes.

What do you dislike about the product?

The need to regularly refresh pages for the changes made to be saved. I also recently encountered issues with the OCR function for native emails uploaded on the system.

Recommendations to others considering the product:

Try different options so you can see how the UI differs here

What problems is the product solving and how is that benefiting you?

Saving paper. Previously, multiple team members would print their own set of documents to mark them up.Now the review is quick and we can share documents with clients too.

What do you like best about the product?

Everlaw has an intuitive user interface, lightning-fast speed (when processing, running searches, generating productions, etc.), and has innovative features like predictive coding, StoryBuilder case management, deposition video clip creation, graphical email threading, and soon they'll have advanced generative AI features like document/email thread summarizing, entity extraction, and intelligent case analysis/query/drafting features.

What do you dislike about the product?

There is nothing to dislike. I am constantly surprised by Everlaw's commitment to innovation. I am especially looking forward to the Everlaw's approach to incorporating generative artificial intelligence into their feature set.

What problems is the product solving and how is that benefiting you?

We're able to handle more advanced projects and get productions out of the door faster than ever. Also, as they've incorporated more features into their product over the past few years, we've been able to phase out other software products like case management, since that functionality is now included in Everlaw.

What do you like best about the product?

I love the user intuitiveness of the search features. I also appreciate the ability to offer training that allows clients to become a bit more self sufficient in their reviews....like with self loading of data. Additionally, I love the ease by which reviewer batch assignments can be created and how easily the coding/review panel can be adjusted to fit varying project needs.

What do you dislike about the product?

The chronology/story builder is a bit cumbersome, but that may just be a factor of the fact that I don't get to use it often, so I'm not well versed in it as of yet. The predictive coding feature could be improved a bit and made to be more user friends.

What problems is the product solving and how is that benefiting you?

We are able to pinpoint and isolate the most relevant and useful data for our clients. The search term reports are very easily shared and our clients truly appreciate that type of information at the beginning of their reviews. PRODUCTIONS are a breeze!!!

What do you like best about the product?

Everlaw is user friendly, easy to use and efficient. Working in the legal field, in an area of law that is all about documentary production, we have struggled to find a platform for e-discovery for years. Everlaw has surpassed all of our requirements. It is as easy as clicking a button to see what your options are. Not a lot of training was required to use this platform. The customer service success team that was implemented for our firm is not like anything I have experienced with any other platform in the past. The accessibility to have one person to turn to in need has assisted with our impementation. The access to user guides online as well as live support is convenient when it is needed. The ability to navigate through thousands of documents without a hassle is ridiculously easy. I keep waiting to run into a problem with the platform as we have with others in the past, and it hasn't happened. Everlaw has brought ease to managing and reviewing thousands of documents. In my previous review, I had commented on the metadata that was populating with a PDF upload, but Everlaw has managed to make that even more convenient. It now reads the top of an email PDF in order to determine the To, From and Subject fields, which is already more than any other platform can offer.

What do you dislike about the product?

I have not come across anything that I dislike about Everlaw at the moment.

Recommendations to others considering the product:

Give it a try. You will not be disappointed.

What problems is the product solving and how is that benefiting you?

We have a case that is a shareholder oppression claim over several family-owned businesses. The action has been ongoing since 2010. There have been several counsel on the file in the past, the number of documents being exchanged in the matter are in the thousands. The Court location for this action is a two hour flight north or ten hour drive. We recently had to attend at examinations for discovery. By utilizing Everlaw, we have uploaded all documentary evidence into the system. We have been able to include the pleadings, motion materials and transcripts from cross-examinations. The number of affidavits previously sworn in the matter are numerous. Using Everlaw, we were able to create a timeline of the affidavits and we were able to have multiple clerks working on the timeline at once using the share option so that work wasn't being duplicated. The fact that counsel did not have to attend the discovery with over ten bankers boxes of physical documents, given the distance, was extremely beneficial. We brought a monitor, tablet and notepaper to the examination and our first electronic discovery was seamless. I still cannot believe it happened and we will now be conducting all discoveries and trials in this format. Thank you Everlaw!!!

What do you like best about the product?

Everlaw understands what clients need to do document review in a modern world. Everlaw has a variety of tools that make sense and there are tutorial and sample data sets that allow a user to see a detailed explanation of how a feature works using real data. The explanations are written for professionals, but with a minimum of special jargon, abbreviations, or special ways to get things done. The web interface is easy to use and intuitive.

What do you dislike about the product?

I have a hard time thinking of things I don't like about Everlaw. The only thing I can say is that I wish we could afford to use it on more cases.

What problems is the product solving and how is that benefiting you?

I am currently using Everlaw to assist with email review. There are multiple email source and custodians. The de-duplication and filtering options in Everlaw have made it easier to review and locate relevant emails and attachments. I have used Everlaw in private industry on e-discovery cases. Everlaw has useful and user-friendly document uploading and review options.

What do you like best about the product?

Absolute favorite is that I can load documents and do productions myself, not having to wait in a queue with a vendor.

What do you dislike about the product?

Nothing! So far there hasn't been any negatives that have stuck out to me.

Recommendations to others considering the product:

Great product. This product allows your team to get you to review and production faster and cheaper than having to go through a vendor. Even senior partners that have never been in databases have found Everlaw to be user friendly. That is a HUGE plus.

What problems is the product solving and how is that benefiting you?

No user fees is awesome and quicker ability to review/produce are great benefits.

What do you like best about the product?

I enjoy the clean user interface. Easy to navigate between documents. I like being able to make binders! And able to download and share binders. Very helpful. I also appreciate the fact that once you get the hang of it, it's really quickly to search for the document you need. Also, the doc review browser is easy to mark up and easy to switch from document to document. I like the messaging abilities to other team members. I also appreciate that there are good resources to look up if you have any difficulty.

What do you dislike about the product?

Searching for bates numbers can be iffy -- it doesn't bring back accurate results and I have to manually go find the document I need. I wish it was straightforward. The dashboard and the large tiles are confusing to understand at first.

Recommendations to others considering the product:

Please make bates number searching easier. I have to really try and formulate the search to get what I want. For some reason is doesn't recognize preceding 0s.

What problems is the product solving and how is that benefiting you?

It's made reviewing documents from large productions easier and also being able to download batches of docs and sharing docs with others is helpful. I like also being able to quickly tag the documents.

What do you like best about the product?

The clean interface and simple design. It's easy to navigate and use. I also love the outline feature, which allows me to quickly cull documents for depositions or trial.

What do you dislike about the product?

The in-document search mechanism does not always work. I find that it sometimes misses words or does not pick up words at all. May be an OCR problem?

Recommendations to others considering the product:

It's a great program for attorneys seeking easy-to-use document review software.

What problems is the product solving and how is that benefiting you?

I love the benefit of immediately pulling documents and placing them in an outline. It makes preparing for depositions much easier. It allows me to quickly and efficiently review the documents I need to review.

What do you like best about the product?

Everlaw is fast, intuitive, and simple to use but deceptively feature-rich. It has built in media transcription and playback, language tools/machine translation, and great analytics visualizations. Its predictive coding features are extremely capable and do not require a team of data scientists to use correctly. Also, you will not experience any of the document-to-document lag time that you see with Relativity. The new AI features are well thought out and useful.

What do you dislike about the product?

The Storybuilder fact management, chronology and outline functionality is useful but could use more transcript-specific features.

What problems is the product solving and how is that benefiting you?

Since Everlaw has such a predictable pricing model, our clients realize the value and have been happy to pay the costs relating to their cases. The firm has no overhead costs associated with Everlaw, and there are no servers to maintain.

What do you like best about the product?

Quick review and analytics are my favourites along with ease in uploading and immediate access.

What do you dislike about the product?

OCR runs side to side and does not catch edges of letters going up and down.

What problems is the product solving and how is that benefiting you?

great way to manage discovery

What do you like best about the product?

The layout is amazing and flows very well. Although there Everlaw is a complicated product, the ability to learn what you need to do is very available.

What do you dislike about the product?

The vast amount of things you CAN do is a little over whelming.

Recommendations to others considering the product:

The support from Everlaw is top-notch. I recommend using them when first getting started.

What problems is the product solving and how is that benefiting you?

Document managements in general.

What do you like best about the product?

The P2P sharing and customization is better than anything our firm has ever used. It's made the discovery process seamless for everyone that needs access to the documents.

What do you dislike about the product?

The only downside is the small learning curve that comes with the nature of the software.

What problems is the product solving and how is that benefiting you?

We're able to index documents up to 10x faster than any previous software and have access to what we truly need for discovery. The "hot" rating system is also a fantastic feature to quickly point out which documents have the best information.

What do you like best about the product?

I think the user interface is clean, easy to use and understand and importantly, is very easy to teach new and junior staff the basics of which saves a lot of time. The shortcuts for coding is also pretty useful and easy to use.

What do you dislike about the product?

Two things i think would assist. First, i think a comments/chronology interface that did;t operate as a separate pop up ox but as a more integrated part of the review page would be really helpful. Second, I think it would help to have the coding shortcuts easier to create, that is, make it easier to create your own shortcuts.

What problems is the product solving and how is that benefiting you?

We are dealing with a number of Royal Commission clients who each do not have enormous databases. However, taken together it becomes a fiddly database. I think Everlaw's interface and user tools has made it easy to keep this database in line, and also to scale up with new staff to meet deadlines where needed.

What do you like best about the product?

Everlaw makes in very easy to review and search for documents. The document organization and preview system is very well formatted, so it is not only easy to use, but also visually appealing. It makes a difference when you need to use a relativity platform for several hours.

What do you dislike about the product?

When searching for particular documents via text searches, some of the returns that come back are so voluminous that it can be quite frustrating.

What problems is the product solving and how is that benefiting you?

Overall Everlaw has made work easier when using this platform to search and download documents. It has saved me time and effort, which I appreciate.

What do you like best about the product?

Everlaw if VERY easy to use. There are self help videos for just about every issue I have encountered.

What do you dislike about the product?

When viewing documents in image view, you cannot scroll through the entire document. Also the page numbers in text view do not correspond with the page number under image view.

What problems is the product solving and how is that benefiting you?

Easy to use for any skill level. Easy to share and download documents.

What do you like best about the product?

I find EverLaw to be very user friendly, and the interface particularly easy to navigate. My favorite feature is the search feature and email trees, where you are able to search for key words and see chains of emails grouped together without having to review several similar emails. These features make navigating document heavy litigation much more manageable, and makes production a breeze, saving myself (and our clients) a lot of time and energy.

What do you dislike about the product?

My largest concern with EverLaw is the cost to the clients. Whereas I would prefer every case to be uploaded and produced through EverLaw, I always have to keep the cost in mind including the additional storage fees and production fees which are forwarded on to the clients. Though EverLaw saves me so much time in document review, once we disclose the costs of utilizing EverLaw many clients prefer we do not use the software.

Recommendations to others considering the product:

EverLaw is the most beneficial case management software that I have experienced. It is a bit costly, and costly for clients, however, so I find its primary use to be most beneficial to large clients with document heavy litigation and discovery. Just as with any new software, it does require some training to understand and use it full potential.

What problems is the product solving and how is that benefiting you?

In document heavy litigation EverLaw saves a lot of attorney and paralegal time, and allows that time to be used more efficiently. If used at its full capacity, EverLaw keep cases and discovery organized, easily searchable, and managed in order to provide better service to our clients.

What do you like best about the product?

Story board and ability to add tags mid review

What do you dislike about the product?

Would like to be able to import actual file names instead of bates names

What problems is the product solving and how is that benefiting you?

much more efficient