What do you like best about the product?
The database is massive, and has ALL of the information that we need for lead generation. The search functionality is top class, second to none. You can get very creative with it. Conference and list features are also cool
What do you dislike about the product?
I think the team can do a better job of the Salesforce integration. Sometimes there's records that Grata says are not in our database, but in reality they are.
What problems is the product solving and how is that benefiting you?
I was using other platforms and they were running out of companies that I can add (we have a very specific criteria). But with Grata, I am finding LOTS of new companies. Also, Grata's Customer Support team is EXCEPTIONAL. Special shoutout to our Customer Experience rep, Michael D'Amico - he's exceptional at his job, he is prompt with replies, and always strives to go above and beyond to make sure I am getting the most out of the platform. Also a special shoutout to Kiely Noonan, she is the rep that helped us discover Grata, walked us through a detailed demo, facilitated the trial and processes our premium subscription. The entire lead gen/audit team is also really good and efficient at their jobs.