Donations that used to require five to six processing steps with the hospice’s previous technology now can be processed in batches with a single click with Blackbaud Raiser’s Edge NXT for fundraising and Blackbaud Merchant Services for payment processing.
14 work hours saved using Raiser’s Edge NXT donation forms for end-of-year giving
One gentleman started an endowed scholarship at University of Detroit Jesuit High School and Academy in his late wife’s name and told all his business contacts and friends about it. This spurred over $400,000 in donations and created an influx of new donors that the school could distinguish with solicit codes to help inform the relationships of gift officers with the new donors.
If we had some other database provider, we wouldn’t be nearly as organized as we are with Raiser’s Edge NXT. Tracking attributes, segmenting our database and putting contacts in different groupings for strategic outreach really drives our fundraising.
Number of prospects in major gift officer portfoliosreduced by more than 1/3 after removing low-likelihood prospects.
With Blackbaud software, I know we’ll continue to grow our community of supporters and pursue our fundraising goals with confidence.
$6.7 million raised from nearly 2,300 donors to College of Charleston for the fourth annual CofC Day
What do you like best about the product?
Our company gave its employees certain perks for a job well done or doing good in our communities so the best thing about it was how it rewarded us for something we did which in itself was rewarding. the app allowed each one of us to log what we did or when we volunteered. Good way of keeping track of our extra time put in.
What do you dislike about the product?
I cant really say there was a downside to using the app. Some did find it difficult when it came down to making reports, which I never had to do personnally so my experience was simple log in and log out voluntary community work done. User friendly.
What problems is the product solving and how is that benefiting you?
Tracking volunteer work down, like data logs of good donated and hour of volunteer work. Also a knowledge base tool for available volunteer work that needed to be filled. Contacts, places and what type of volunteer needed.
Long Island Middle & High School had Blackbaud’s education management solutions in place ahead of the COVID-19 pandemic, allowing for a seamless transition to remote learning. We learned of the school closures on a Friday and were operating fully virtual that following Monday, said Director of Communications Kara Martone. It was a huge benefit to us to have these integrated systems in place already, and that justified its value when we really needed it most.
Our customer success manager is always very responsive when we need assistance with anything. She proactively checks in with us and sends thought leadership and product webinars to make sure we’re not missing out when big things are happening.
What do you like best about the product?
Blackbaud offers various tools where a school can be flexible and pick the needed services. What is advantageous is Blackbaud's services can connect seamlessly, ensuring a better end-user experience and data accuracy between services. As Blackbaud continues to transition to its NXT, K12 Education, and Sky data platforms, it has also been easier to pivot during the pandemic and customize things enough to meet Ministry requirements, School Reports, etc. The Enrollment Management System is one of their services that provides a robust experience to both the end-user and manager with the inquiry, application, and offer. The system's forms, checklist, and scheduling tools can scale nicely with Blackbaud's Billing Management, Website, Academic, and Core tools.
What do you dislike about the product?
The Enrollment Management System manages the contract or Agreements used in the offer process. Not every organization has admissions managing this process and, therefore, should ensure that if other stakeholders manage the contracts, they also buy into using it. The scheduling system is not as robust or integrates with Calendaring tools as other systems out there - if this is a priority for scheduling interviews, you will need to look at another system or use another service with Enrollment Management System
What problems is the product solving and how is that benefiting you?
Tracking the various steps in the enrolment process can be challenging. This system does an excellent job of organizing things and providing metrics to ensure an organization stays on target in its offers.
75% of assignments collected digitally resulting in 50% time-savings on daily class activities for teachers at Faith Lutheran Middle School & High School with the adoption of Blackbaud education management solutions
What do you like best about the product?
I like how easy it is to use and learn. Everything is laid out on the main screen and you can move tiles around with ease. I really like the fact that you can add new constituents on the main page.
What do you dislike about the product?
We utilize volunteers a lot so it is frustrating that you can not enter the volunteer hours etc on RE NXT, but you have to log in to Raisers Edge and add them all.
What problems is the product solving and how is that benefiting you?
Portfolio management has always been a challenge, but with RE NXT it is easy to manage and utilize. I can switch between fundraisers and look at open actions and which constituent needs extra attention.
What do you like best about the product?
In the large healthcare org where I now work RENXT is more than capable of tracking the vast number of constituents we have. Having the ability to see relationships, events, memberships, volunteering and so many other things right in one record is a timesaver. Having been at a private high school, we had current students, alumnae, their parents, plus donors not necessarily affiliated with those groupings. We could track the alum school information so we could drill down to specific years for current parents or alumnae. Tracking organizations separately from individuals was also key so we could track our corporate sponsors and other groups.
What do you dislike about the product?
The biggest negative I have is the cost. Things like the events module or tribute module are all extras and not necessarily inexpensive but yet necessary for many non-profits. Finding affordable plug-ins that work well with Raiser's Edge is not always easy, either, like a good texting platform. One of those plug-ins we use is Omatic now, as my org does not use the donation forms.
What problems is the product solving and how is that benefiting you?
Utilizing the webview dashboards/report functionality, we are able to quickly grab running totals on our Annual Fund, as well as see how our building campaign is performing and how much various scholarships have received on a given year. Additionally, we utilize their NXT donation forms on our web site to receive online credit card donations, which allows our various constituents to support our school's Annual Fund without writing a check.
What do you like best about the product?
The payment system and reporting features are well-designed.
What do you dislike about the product?
Blackbaud does not integrate with all products.
What problems is the product solving and how is that benefiting you?
Blackbaud makes our AP process more secure and the reports easy to understand.
By using Expense Management in Blackbaud Financial Edge NXT, we were able to create a paperless workflow for accounts payable invoices and cancel an extremely unworkable third-party solution for AP, saving us around $12,000/year in software fees.
What do you like best about the product?
This tool integrates into a number of other platforms with relative ease. Most importantly - this tool allows you to capture dynamic information for versatile use.
What do you dislike about the product?
This platform is evolving quickly to keep up with the tools being created to amplify work in development. It's great that Blackbaud RE NXT is trying to keep up but the updates can sometimes slow down work because of system errors.
What problems is the product solving and how is that benefiting you?
Consolidating constituent data and allowing us to manage relationships and pull lists for appeals, stewardship, and communication purposes. This tool is essential to our work.
With support from Blackbaud solutions and services, Qubein Children’s Museum: Added 1,000 memberships in the first 3 months Welcomed 140,000 visitors in the first 9 months Was named North Carolina’s Visitor Attraction of the Year by NC Tourism Industry Association
Preble Street’s data systems project manager, Nicole Holt, worked with a Blackbaud expert to develop an automation that allowed Preble Street to determine when volunteers with the potential to be high-capacity donors would be on-site, enabling staff to arrange additional cultivation efforts. The automation relies on the Microsoft Power Platform with the integrated solutions of Blackbaud Raiser’s Edge NXT, Blackbaud’s ResearchPoint, and VolunteerHub, a Blackbaud partner.
When we take that administrative burden off staff, they are able to engage in more creative problem solving.
What do you like best about the product?
It is easy to use. The portal has the data of records which provides contact information, giving history and important dates.I use this with one of my clients. It is their database management system for donors and prospectives, organizations and corporations
What do you dislike about the product?
I would like it to be easily integrated with special events software and apps that would make it a seamless experience.
What problems is the product solving and how is that benefiting you?
It is helping us manage donor philanthropy and engagement. It captures all communication, engagement and outreach which is helpful in creating and executing a fundraising strategy as well as volunteer engagement.
What XTruLink does is take a live connection that we’ve established with Blackbaud and the Altru ecosystem so any time a transaction is processed on the kiosk, on handhelds, or on the website, we will sync and link all of that data straight back into the Altru ecosystem.
100% increase in paid memberships; Attendance at events pushed to capacity350% increase in online donationsafter the Museum of Contemporary Art San Diego (MCASD) transformed its design and technology with Blackbaud Altru and XTruLink solutions from SwipeTrack, a Blackbaud partner.
In addition to streamlining existing workflows, Dan Snyder, director of advancement services at Bennington College, said he uses the Microsoft Power Platform with Blackbaud Raiser’s Edge NXT connectors to create opportunities that might not have been possible before. That includes a system to support the college president in sending personal birthday notes to key donors with the benefit of input from gift officers. That happens without anybody really having to manage it.
What do you like best about the product?
Having one login for parents is helpful. The way that fees are spelled out clearly is also really nice.
What do you dislike about the product?
When we have to amend a contract, we have difficulties. We have created a non-integrated contract, and that works OK. We have had issues with payment options if someone enrolls after the first day of school.
What problems is the product solving and how is that benefiting you?
Tuition Management is helping us streamline the login experience for our families.