What do you like best about the product?
There are numerous things that I like best about Everlaw, but to narrow them down, I would note these points. Everlaw can be as simple or as complex as you would like it to be. The ease of being able to customize each database to be specific to each case is great. The user interface is very easy to understand and the ability to create carefully crafted and complex searches of documents is great as well. Being able to customize a user's access is very helpful, whether that be only to documents that have been produced, documents that are Attorney's Eyes Only, privileged documents or any other scenario that may appear. You can also access Everlaw from anywhere, even on your mobile phone. Their customer support is extremely helpful, and they are open to any and all suggestions for implementing added features that they may not currently offer.
What do you dislike about the product?
At the moment, the only downside I see if the inability to share exports with other users.
What problems is the product solving and how is that benefiting you?
We have benefited from using Everlaw's Early Case Assessment, as well as being able to ingest data for a quick review and removing any data that is not relevant, which in turn brings our costs down.