Customer love for G2

What do you like best about the product?

I love the availability of our contacts on the G2.com side, they are always available to address our issues. The quality of the data we collect through the platform is very important to us, as this data is very useful for our sales team. Additionally, the setup of G2.com went very smoothly.

What do you dislike about the product?

The review refresh campaigns do not seem to be working and the availability of features in different languages is limited.

What problems is the product solving and how is that benefiting you?

I use G2.com to gather customer reviews, increase visibility, analyze signals for retargeting, and generate leads while reassuring our prospects. G2 also gives us a good overview of the market.

What do you like best about the product?

It lets me verify other applications and make reviews.

What do you dislike about the product?

I'm not crazy about the format of showing the applications.

What problems is the product solving and how is that benefiting you?

I can review other applications and have my director review also.

What do you like best about the product?

Now a days price of a solution is a major thing, G2 is a great solution under afforadable price range.

What do you dislike about the product?

AI feature should be included in a much better way that help the user

What problems is the product solving and how is that benefiting you?

Like i want to know the best payment gateway solution and g2 provide the insight to help me choose a best one.

What do you like best about the product?

I rely on customer reviews for nearly every decision I make when it comes to everything from products for myself to software solutions for my company. I am more than happy to be a part of creating reliable reviews for other people like myself. G2 is a great platform that has never harassed me to do anything and even offers incentives to get back in here and review products and services that U am familiar with. It is a pleasure to do that here.

What do you dislike about the product?

Really I don't have anything bad to say here, I have never felt bothered by an occasional email from G2 asking me to review something else. They tend to wait weeks or even months to send an email suggesting I do so.

What problems is the product solving and how is that benefiting you?

The reviews are the answer in a world full of fairly bad marketing, none of it is truthful, I have come to determine that everything on the internet is only there to gain something from you through deception, and the only place you can weed out real information is through customer and User reviews.

What do you like best about the product?

I really like the fact that I can incentivize our customers to leave honest reviews for our brand on G2.com. It's also fantastic that the review score updates instantly, allowing us to see our current standing immediately. Moreover, I appreciate the ability to see how we rank against our competitors. Additionally, the team is great, and the domain ranking is impressive. The initial setup was relatively easy too.

What do you dislike about the product?

I think some customers write very candid and positive reviews while scoring us lower. Sometimes, there is a confusion in what the score should be and that's not revertible really.

What problems is the product solving and how is that benefiting you?

G2.com enhances VEED's discoverability for potential AI video software customers and provides proof of customer satisfaction.

What do you like best about the product?

G2 MS makes it easy to identify the software that best fits the solution you’re trying to implement. Since it’s web-based, the implementation is a no-brainer. It also helps you build a brand around your solutions and create a pipeline outside the platform by working with G2 partners. With AI implementation, it’s easier to make data-driven decisions. G2 customer support facilitates any issues you may have. This is one of those solutions you will use daily.

What do you dislike about the product?

Sometimes it feels like G2 reviews are too moderated.

What problems is the product solving and how is that benefiting you?

Identifies the sentiment the public has towards certain solutions and helps direct development.

What do you like best about the product?

G2 is very helpful in letting me know information about different softwares.

What do you dislike about the product?

I think it's very intuitive to use so I don't have any dislikes.

What problems is the product solving and how is that benefiting you?

It saves me time by making research easier.

What do you like best about the product?

What I like most is that it helps in discovering and comparing software solutions easily.

What do you dislike about the product?

Sometimes the information can feel a bit overwhelming, especially with too many options. Also ,not all reviews feel equally detailed.

What problems is the product solving and how is that benefiting you?

It helps in finding the right tools without spending too much time researching different websites.

What do you like best about the product?

hey don’t just provide ideas; they turn those ideas into measurable outcomes. Their team is known for being collaborative, responsive, and highly skilled across digital marketing, branding, and campaign development. I also appreciate their commitment to understanding a client’s business deeply, which makes their solutions feel tailored rather than generic

What do you dislike about the product?

their high standards and fast‑paced environment can sometimes make timelines feel tight, especially during larger campaigns or multi‑team projects. While this drives quality and keeps momentum strong, it can also require extra coordination to ensure everything aligns smoothly.

What problems is the product solving and how is that benefiting you?

Saving time and effort – With their expertise and coordination, projects move faster and with fewer bottlenecks. Strengthening brand presence – Their design and content solutions help maintain consistent quality across all channels.

What do you like best about the product?

What I like best about G2 Profile and Reviews is that it gives real, honest feedback from actual users. It helps me quickly understand whether a tool is worth using or not. The reviews are detailed, include pros and cons, and make decision-making much easier without wasting time.

What do you dislike about the product?

What I dislike about G2 Profile and Reviews is that some reviews feel biased or overly positive, which makes it hard to fully trust them. Also, sometimes there are too many similar reviews, so finding genuinely useful insights takes extra time.

What problems is the product solving and how is that benefiting you?

What G2 Profile and Reviews is solving for me is mainly the confusion while choosing the right software. Normally, every tool looks good on its own website, so it’s hard to know what actually works. G2 solves this by showing real user reviews and honest feedback in one place.

What do you like best about the product?

G2 is incredibly useful for researching software before making purchasing decisions. The depth of verified user reviews gives a real sense of how tools perform in practice, not just on paper. The comparison features and category filters save a lot of time when evaluating alternatives. As someone who works with SMEs, I use it regularly to recommend the right tools to clients.

What do you dislike about the product?

Sometimes the number of reviews for niche or newer tools is still limited, which makes it harder to get a complete picture. The interface can feel a bit overwhelming at first with so many categories and filters. Occasionally I notice that some reviews seem overly generic, which makes it harder to trust them fully.

What problems is the product solving and how is that benefiting you?

G2 helps me quickly identify reliable software solutions for my clients without spending hours testing each tool individually. The peer reviews and ratings give me confidence in my recommendations, and the comparison tables make it easy to present options clearly. It saves me significant research time and helps me stay up to date with the best tools available on the market.

What do you like best about the product?

Best tool for finding intent and almost as good as ZoomInfo for finding leads

What do you dislike about the product?

AI Overview is very basic sometimes and doesnt provide true info about the company, moreso a random overview based on the companies base metrics (employee size, revenue, etc)

What problems is the product solving and how is that benefiting you?

I start everyday with a G2 search on where to find bet intent

What do you like best about the product?

I love the simple format used. And the incentive is great too.

What do you dislike about the product?

I don't always like the AI responses. I also dislike the adds.

What problems is the product solving and how is that benefiting you?

G2 is benefiting me when I receive an incentive. It is easy to use and the process is quick.

What do you like best about the product?

I like that the reviews feel genuine and come from real users, rather than being filled with spam bots.

What do you dislike about the product?

They could be more transparent about what’s going on. Sometimes it feels like people inflate the reviews, and that makes it harder to know what to trust.

What problems is the product solving and how is that benefiting you?

The implementation is really good. Customers trust G2 ratings and reviews, and we usually rely on them as a trusted source for user feedback and reviews.

What do you like best about the product?

Its a pretty straightforward system that allows me to review and view reviews for software that I love and use.

What do you dislike about the product?

Nothing I dislike. Everything is clear, straightforward and easy to use.

What problems is the product solving and how is that benefiting you?

Helps me earn gift cards for providing reviews and getting real, verified feedback for software that I use for work.

What do you like best about the product?

I love the fact that Reviews on G2 come from verified users, not just marketing claims from companies. This helps people see honest opinions about a product’s strengths and weaknesses.

What do you dislike about the product?

In my opinion, Some reviews on G2 can be quite brief due to incentive programs, which sometimes makes it harder to find detailed insights. The review verification process can also feel unclear at times, and the interface can be slightly cluttered with sponsored content. Improving transparency in moderation and simplifying navigation would make the platform even better.

What problems is the product solving and how is that benefiting you?

Helping companies and different platforms by providing honest reviews of people to decide their services.

What do you like best about the product?

The reviews help me when I am trying to decide whether or not I want to purchase the product.

What do you dislike about the product?

I feel that sometimes the reviews are copy and pasted or done by some type of AI.

What problems is the product solving and how is that benefiting you?

G2 helps me benefit by what I am going to choose to purchase or look further into what I might or might not use.

What do you like best about the product?

It allows you to consider how valuable the tools you're using are to you and the organization.

What do you dislike about the product?

I don't really have any complaints about G2's profile and reviews.

What problems is the product solving and how is that benefiting you?

It helps me analyze the tools I'm using, consider whether they're serving my needs, and adjust if necessary.

What do you like best about the product?

Provides ready insights into different products, software with usable and actionable takeaways

What do you dislike about the product?

Prices are not updated, languages could be more

What problems is the product solving and how is that benefiting you?

It provides a ready reference to business software, and it helps me in comparing and identifying the right software / apps for my business

What do you like best about the product?

The best part about G2 is - companies can see what customers like, what features they could add and most seen complaints -reviews can give you a lot of information regarding softwares like features specifications price and customer support experience

What do you dislike about the product?

Nothing as of now, but the user experience and user interface could be refined a bit.

What problems is the product solving and how is that benefiting you?

The essential problems that G2 solves for all techies is software discovery and usage. It also promotes trust building for softwares, sometimes user know-hows. It poses as the perfect marketing for softwares if one is trying to sell their product as well. Since the reviews are from verified users who actually use the product, its highly trusted as a review platform for consulting and analysis as well.

What do you like best about the product?

real comments which help to take an informed decision before purchasing new subscription/software

What do you dislike about the product?

there is not anything that I do not like.

What problems is the product solving and how is that benefiting you?

it helps me taking the best choices for my needs

What do you like best about the product?

Very transparent and good to know about other products

What do you dislike about the product?

nothing as such. its genuine and good platform

What problems is the product solving and how is that benefiting you?

We can understand the pros and cons of various software

What do you like best about the product?

Getting reviews from fellow professionals who actually use products is really helpful

What do you dislike about the product?

Sometimes the questions can be a little repetitive, but I think they're just trying to be thorough

What problems is the product solving and how is that benefiting you?

A lot of the software they profile is pretty obscure. If can be difficult to get info on systems like that. Incentivizing people to review that software is really a good idea

What do you like best about the product?

The reviews give good insight into any product or service.

What do you dislike about the product?

It sometimes promises gift vouchers, but then doesn’t provide them.

What problems is the product solving and how is that benefiting you?

Not too much.

What do you like best about the product?

Over the past couple of years they have improved a lot the user interface, it is very easy to search for software user experience

What do you dislike about the product?

In the past we haven't had the ability to link our profile to other accounts, but that has been resolved

What problems is the product solving and how is that benefiting you?

Knowing what other people and organizations generally think of a software, giving you a clear understanding of what are the benefits and important pinpoint to take into consideration.