Customer love for Virtru

What do you like best about the product?

What is most helpful is that Virtu makes me feel like my information is protected.

What do you dislike about the product?

What is least helpful is that sometimes if someone forwards me a message, I am unable to see it because Virtu has blocked it.

What problems is the product solving and how is that benefiting you?

Keeping information protected, confidential and safe. It is benefiting me by supporting my need to send information that is sensitive.

What do you like best about the product?

One of the most helpful features include Virtru always scanning an attached document for sensitive data first and then automatically securing/encrypting the email if such data is found. This is very helpful, consistent, and relied on in the event that a user forgets to turn on Virtru manually...it turns itself on manually when needed! :)

What do you dislike about the product?

Only downside to Virtru that I can think of is that some external, 3rd=party providers (such as large financial institutions like Chase & Wells Fargo, etc.) will say they have trouble opening the "Virtru encrypted" emails on their end. So this is the only problem I've come across that hinders the Virtru experience....

What problems is the product solving and how is that benefiting you?

The problem of always keeping health information extremely confidential is the problem Virtru is solving. Ensuring that we always protect this sensitive information is how it benefits our agency.

What do you like best about the product?

It helps to communicate with outside vendors with sensitive patient information

What do you dislike about the product?

I would love for it to open like a regular email instead of opening a new window

What problems is the product solving and how is that benefiting you?

n/a

What do you like best about the product?

The way it integrated with Google Workspace

What do you dislike about the product?

It needs to be resynced at times, but the process is easy.

What problems is the product solving and how is that benefiting you?

email encryption for a HIPAA covered entity

What do you like best about the product?

You can add it your email with the click of a button

What do you dislike about the product?

Everything works well, sometimes my button goes away

What problems is the product solving and how is that benefiting you?

It allows the school counselors to send important confidential emails.

What do you like best about the product?

It keeps my emails safe and works on it's constant encryptions.

What do you dislike about the product?

That you always have to do a 2-step process which is distracting and annoying.

What problems is the product solving and how is that benefiting you?

It's protecting the security of my emails.

What do you like best about the product?

I like that the retrieval for our clients to whom we send emails using Virtru are a mostly painless process to read and review. It doesn't have the often standard downloading of a file to open, along with a separate login.

What do you dislike about the product?

I dislike that sometimes after pressing Send and getting a completion status, Virtru will then tell me it could not be sent. At times, it takes ownership of my email account in doing so, and I lose the email I may have been reading or writing without warning. If you are busy, you may lose track of those emails and then pay the price. 2. I dislike that if I leave open an attachment from a Virtru email for too long, it logs me out of Virtru entirely and I have to log back in. 3. I dislike that some email servers cause Virtru emails to end up in Spam.

What problems is the product solving and how is that benefiting you?

We need to send secure emails and Virtru allows a simple, but effective solution without having to deal with another software ecosystem. It also provides an easier read for our recipients and that's really the whole deal....if the people receiving it are bothered too much, they won't open the email and that's a fail.

What do you like best about the product?

Very affordable, works well. Highly secure encrypted email. Recommended by Google. Works well with GMail which is a plus. Customer Service is highly responsive.

What do you dislike about the product?

Searching capability can be difficult and not always user friendly in Gmail.

What problems is the product solving and how is that benefiting you?

We work with PHI with our customers. This is a secure way of sending and receiving PHI via email. We appreciate all that Virtru has to offer with a nice pricepoint that we can afford.

What do you like best about the product?

The ease of use and ability to deploy in a Google Environment are some of Virtru's most appealing assets.

What do you dislike about the product?

Often, our users will have to refresh Chrome to reactivate.

What problems is the product solving and how is that benefiting you?

It allows us to encrypt sensitive data and files with enforceable rults.

What do you like best about the product?

Virtru was so easy to set up, company-wide. The concept is easy to explain and the user interface let's you know when it is or isn't active. The toggle on/off switch makes the experience so easy.

What do you dislike about the product?

On the google drive page it can sometimes spam you with reminders to turn on the function, even when it's already activated.

What problems is the product solving and how is that benefiting you?

Virtru solves the problem of sending sensitive messages securely, to internal and external members. Virtru allows us to send messages easily and quickly with their UX/UI design.

What do you like best about the product?

I like you don't have the dump through 1000 hoops in order to access the encrypted data.

What do you dislike about the product?

Hard to find the email if you need to access later.

What problems is the product solving and how is that benefiting you?

Not sure of the problems.

What do you like best about the product?

Virtru email encryption is a great way to keep your emails safe from prying eyes. All you have to do is install the Virtru extension on your browser and then activate it whenever you want to send an encrypted email. The best part about Virtru is that it's incredibly easy to use. There's no need to fiddle with complex settings or generate long encryption keys. Just click a few buttons and you're good to go. In addition to being easy to use, Virtru is also very effective at keeping your emails safe. Even if someone manages to intercept your email, they won't be able to read it unless they have the correct decryption key. And if they don't have the key, they'll just see a bunch of gibberish. That's why I always use Virtru when sending sensitive information via email.

What do you dislike about the product?

Although it's free with free a free Gmail account, it's pretty expensive for small-sized businesses.

What problems is the product solving and how is that benefiting you?

Virtru email encryption is a great way to keep your emails safe from prying eyes. All you have to do is install the Virtru extension on your browser and then activate it whenever you want to send an encrypted email. The best part about Virtru is that it's incredibly easy to use. There's no need to fiddle with complex settings or generate long encryption keys. Just click a few buttons and you're good to go. In addition to being easy to use, Virtru is also very effective at keeping your emails safe. Even if someone manages to intercept your email, they won't be able to read it unless they have the correct decryption key. And if they don't have the key, they'll just see a bunch of gibberish. That's why I always use Virtru when sending sensitive information via email. If you're looking for an easy-to-use and effective email encryption solution, then you should definitely check out Virtru. It's helped me keep my emails safe on numerous occasions, and I'm sure it can do the same for you.

What do you like best about the product?

Virtu provides the option for use without searching for the "on" button.

What do you dislike about the product?

Nothing. It is easy to use and easy to implement

What problems is the product solving and how is that benefiting you?

Confidentiality of client and fiscal information.

What do you like best about the product?

Virtru deployment and setup was very easy and the end users have no trouble with its functions.

What do you dislike about the product?

I'm struggling to find something I dislike about Virtru.

What problems is the product solving and how is that benefiting you?

We need email encryption and Google Drive encryption for law enforcement, attorneys and human resources.

What do you like best about the product?

Easy to use with Gmail- low cost.able to use it on Gmail.

What do you dislike about the product?

Sometimes it has to be reloaded after awhile. Does not work with integrated with mobile Gmail have to use separate qpp. Very slow loading.

What problems is the product solving and how is that benefiting you?

Securing messages. And documents.

What do you like best about the product?

Ability for non-users to receive encrypted email.

What do you dislike about the product?

Sometimes users are not activated right away in the control center via Google SSO

What problems is the product solving and how is that benefiting you?

Security for legal, HIPPA and IT credentials

What do you like best about the product?

Virtru was one of the first products I looked at for encryption of protected information in email that would work with different email providers at a reasonable price structure.

What do you dislike about the product?

The only downside is there are some companies that tell me their company policies will not allow them to open some of the encrypted email sent.

What problems is the product solving and how is that benefiting you?

Sending and receiving patient information using Virtru assures me I am meeting HIPAA guidelines.

What do you like best about the product?

We like having access to the Outlook plug in without having anything installed on our network for an end-to-end encryption solution.

What do you dislike about the product?

Nothing. Our clients were able to install and activate their accounts for the most part. Some needed tech support.

What problems is the product solving and how is that benefiting you?

HIPAA requirements for students medical data like IEPs.

What do you like best about the product?

This software is very easy for all users to take advantage of for securing email content. A popup appears asking the user to activate the software and then the send button has the Virtu button to select the secure send.

What do you dislike about the product?

It would be nice if the software was active all the time vs. having to address the pop-up each time. I think users would utilize this software more if it were already active each time.

What problems is the product solving and how is that benefiting you?

Virtu allows our users to send out confidential or protected information with the knowledge that it is encrypted during the transition to the intended recipient.

What do you like best about the product?

Simple and straightforward, anyone can use it

What do you dislike about the product?

It needs to work with email clients as well as gmail.com

What problems is the product solving and how is that benefiting you?

Allowing IT to send PII and other information in a secure manner so our clients feel more comfortable

What do you like best about the product?

Virtru encrypts emails, which is important to my security. The Cloud can be very dangerous without Virtru email encryption software. Competitors don't go through as many verification procedures.

What do you dislike about the product?

The least helpful thing about Virtru is that it secures or encrypts emails. Securing or encrypting emails is one of the downsides of using Virtru because of its inconvenience.

What problems is the product solving and how is that benefiting you?

Virtru is solving the problem of securing my emails, benefiting me by keeping me safe and secure. My business performance has increased, in that, I don't have to worry about losing sensitive data/information. I am also more productive, but also safe and secure.

What do you like best about the product?

Easy and effective program with a single click.

What do you dislike about the product?

Nothing I dislike other than it takes a few seconds to open up.

What problems is the product solving and how is that benefiting you?

Protecting HIPPA in the school setting.

What do you like best about the product?

Easy to use with chrome - integrates well with gmail

What do you dislike about the product?

Sometimes the difference between Personal Intro and the secure body is a little clunky to implement

What problems is the product solving and how is that benefiting you?

Secure communication of private information

What do you like best about the product?

The ability to "pull back" and email after it has been sent. Basically gives us the ability to cancel the content or invalidate the email content at any time as needed.

What do you dislike about the product?

If the recipient is not a Virtru user, their onboarding could be a chore for non-tech savvy older users. Having them install the add-on or use something outside of their native email application is difficult at times.

What problems is the product solving and how is that benefiting you?

Virtru allows our staff to send private data encrypted to the recipient. And gives us the ability to "cancel" or "pull back" the message if the content is no longer valid.

What do you like best about the product?

Helpful in sending secure documents to patients via email such as lab reports and other HIPAA related info.

What do you dislike about the product?

Sometimes I have to reinstall it. Could be a problem with my work computer however

What problems is the product solving and how is that benefiting you?

I can't send messages through my EMR so virtru allows me to do this securely through email