Elaine Balsley
★ ★ ★ ★ ★

Effortless HIPAA Compliance and User-Friendly Experience

What do you like best about the product?

Confidence that our HIPAA requirements are met as our communications are confidential. It's easy to use and understand for my staff. Customer support has been good.

What do you dislike about the product?

my staff often have to re-activate the Virtru on their email and I'm not sure why- then they always call the office admin staff to walk them through it

What problems is the product solving and how is that benefiting you?

HIPAA compliance

Amber Harrison
★ ★ ★ ★ ★

User-Friendly and Secure Communication Platform

What do you like best about the product?

On the provider side, it is very user friendly and I feel it is a safe way to communicate sensitive information.

What do you dislike about the product?

Others seem to have a difficult time opening emails when they are unfamiliar with the platform. People who haven't been able to open the emails have been from government agencies such as Kansas Legal Services, hospitals and payroll services.

What problems is the product solving and how is that benefiting you?

We are only able to send and receive emails that are sent securely for the protection of our individuals in service. This also allows us to be in compliance with state laws and regulations.

Judy Penta
★ ★ ★ ★ ★

Provides True Peace of Mind

What do you like best about the product?

peace of mind in sending medical information

What do you dislike about the product?

I would like to be able to talk to someone easily on the phone when i have a simple issue

What problems is the product solving and how is that benefiting you?

i can send patient info securely

Lexi Murray
★ ★ ★ ★ ★

Effortless and Secure Document Sharing for HIPAA Compliance

What do you like best about the product?

I find it very effective for sharing secure documents while ensuring compliance with HIPAA guidelines. It makes the process straightforward and reliable.

What do you dislike about the product?

Virtru occasionally removes the download from my Gmail account without warning, forcing me to log in to my Virtru account and attempt to download it again. This process is quite frustrating.

What problems is the product solving and how is that benefiting you?

It allows me to send secure information that is HIPAA compliant to other offices.

Alex Janisch
★ ★ ★ ★ ★

Effortless and Secure Encrypted Email Experience

What do you like best about the product?

It makes sending encrypted emails extremely easy, and I feel confident sending private information through emails with Virtru.

What do you dislike about the product?

Quite often, the extension will not work and needs to be reinstalled.

What problems is the product solving and how is that benefiting you?

They allow us to send emails containing private client information securely. I don't want anyone outside the intended recipient to access the information that Virtru helps protect.

Cameron Banowsky
CTO

And I gotta say, you guys really nailed it—the maintainability of Keystore and CSE is so easy that I have no doubt we'll be able to get it in a good state without overly relying on your resources.

Francelle Garcia
★ ★ ★ ★ ★

User-Friendly and Fast, But Occasional Logouts

What do you like best about the product?

It is user friendly and the system is quick and doesn't have crashes or system issues.

What do you dislike about the product?

I get logged out at times & have to reactivate through a link to be logged back in.

What problems is the product solving and how is that benefiting you?

We are ensuring that patient's information is kept confidential and safe. It benefits us when it comes to remaining HIPPA compliant.

Courtney Huff
★ ★ ★ ★ ★

Encrypt emails

What do you like best about the product?

The most helpful part about Virtru email encryption is that it's automatic. I dont have to constantly toggle it on.

What do you dislike about the product?

Sometimes I will have to turn the extension back on to get virtru activated again.

What problems is the product solving and how is that benefiting you?

Virtru helps me keep clients names and information confidential.

Amber Poss
★ ★ ★ ★ ★

Works Well

What do you like best about the product?

I like how easy it is to use by simply clicking a button and your email is encrypted.

What do you dislike about the product?

Older people have a hard time opening encrypted emails.

What problems is the product solving and how is that benefiting you?

I send health information to patient's and I do not have to worry about their information being easily accessible. With Encryption their info is protected.

Jonathan Bieber
Director, Information Technology, CISO
★ ★ ★ ★ ★

Great product for secure sharing and email exchange

What do you like best about the product?

Virtru solved our problem to secure email exchange and file sharing requiring FedRAMP level of protection. It integrates easily with other tools like Outlook or Entra ID authentication. It is simple to implement and use and the support is great to help.

What do you dislike about the product?

It does require a manual sign out when traveling abroad to stop the connection and doesn't have a way to geo-fence IPs at the moment. The product is constantly evolving and fixing the few missing features that we observed so far.

What problems is the product solving and how is that benefiting you?

Virtru allows us to securely exchange with our customers when working on project requiring FedRAMP level of protection while not having to worry about the burden of hosting such a solution ourselves.

Jacob Davis
★ ★ ★ ★ ★

Virtru Review

What do you like best about the product?

I find it easy; it's easy to navigate and use. Our users find it easy to report phishing emails, and we can easily navigate the dashboard

What do you dislike about the product?

I don't have any complaints. Everything seems fine

What problems is the product solving and how is that benefiting you?

It's helping us secure and report emails. We use it for encrypting emails and also for reporting

Joan Salmon
★ ★ ★ ★ ★

Virtru Encryption

What do you like best about the product?

I like that it interfaces directly with our email. We just have to click a button and the email is automatically encrypted.

What do you dislike about the product?

There are times when Virtru doesn't load easily.

What problems is the product solving and how is that benefiting you?

It is helping us maintain our clients confidentiality.

Melissa M
★ ★ ★ ★ ★

Amazing and effortless!!!

What do you like best about the product?

I love the ease of using Virtu!! Whether tech savy or not it is easy to use for everyone

What do you dislike about the product?

The only thing I have found that can be improved is to be able to view your own attachments when the recipient replies to the crypted message. It would be nice with the amount of documents I send to be able to view the attachments on the reply email.

What problems is the product solving and how is that benefiting you?

Virtu is allowing me to send encrypted messages the comply with HIPPA regulations for work. This is essential for me working remote as a case manager.

Elissa Bedell
★ ★ ★ ★ ★

Excellent and Easy to Use Email Encryption

What do you like best about the product?

That it is very easy to operative and access the protected email.

What do you dislike about the product?

May need a little more detailed instructions on how to access the email due to have had many people not understand it and will not open the email.

What problems is the product solving and how is that benefiting you?

Working on making the process of accessing the encrypted email easier for the receiver.

Kathleen Crawford
★ ★ ★ ★ ★

An easy fun way to encrypt messages

What do you like best about the product?

The big blue button that enacts the software is colorful and stylish.

What do you dislike about the product?

As with everything, I would like it faster

What problems is the product solving and how is that benefiting you?

We had security issues for our sensitive documents, and now we can feel free to send them without worry.

Frisco Mint
★ ★ ★ ★ ★

Always been safe and secure!

What do you like best about the product?

Virtru has always helped us as a practice keep our patient's records safe and secure. As we send over any records, the detailed instructions given to patients to access there records help them feel at ease anytime we send anything over email. We use it very frequently as we do tend to assist our patients with access there their dental records at any moment.

What do you dislike about the product?

We do get patients who call in needing some assistance on how to view files with encrypted but the customer support that is offered helps make things easy.

What problems is the product solving and how is that benefiting you?

It makes sending any type of medical records via email safe and secure for both the patient and us. Allowing us to follow HIPPA at all times.

Ayanna Fernandez
★ ★ ★ ★ ★

Reliable and Secure Email Encryption

What do you like best about the product?

The setup was straightforward, and the interface is user-friendly. It gives me peace of mind knowing that my communications are fully protected.

What do you dislike about the product?

For individual users or medical teams, it can be confusing for patients to understand how to use the encryption service.

What problems is the product solving and how is that benefiting you?

Data breaches and compliance with privacy & regulatory requirements.

Analia Quintana
★ ★ ★ ★ ★

Effortless Encryption, Secure and User-Friendly

What do you like best about the product?

My favorite thing about Virtru Email Encryption is how easy it is to use, really, that's the best part. It was very easy to set up, just like adding an extension to my browser, which was great. I also appreciate that it ensures only the people we send an encrypted email to can access it; it's nice versus the other solutions where forwarded messages could be accessed by anyone.

What do you dislike about the product?

Sometimes I have problems if I use a different browser or I have to switch computers. I wish it was a little easy to integrate it.

What problems is the product solving and how is that benefiting you?

I use Virtru Email Encryption to easily send emails with personal or client information securely, ensuring only intended recipients can access it.

Isa Wong
★ ★ ★ ★ ★

Safe and Secure

What do you like best about the product?

Virtu is very easy to use. It does not slow down processes and it is a simply way to secure communication. I have never experienced any technical issues and it is easy to instruct employees how to use it within Gmail.

What do you dislike about the product?

The text of the emails can't be forwarded without the attachments for record keeping purposes.

What problems is the product solving and how is that benefiting you?

Virtru is encrypting personal identifying information between different departments and employees.

Bill Davis
★ ★ ★ ★ ★

An excellent way to have PII and PHI sent to you without worry about security or compliance

What do you like best about the product?

Very easy to use, does not require anyone to have a Virtru account to use and keeps all data safe.

What do you dislike about the product?

I have not found anything to dislike about secure share.

What problems is the product solving and how is that benefiting you?

How to send or receive sensitive data without worry about compliance violations.

Karmella Martinez
★ ★ ★ ★ ★

Light User Review

What do you like best about the product?

For individual projects, I like being able to reuse the same secure link to share and upload files. It was nice to be able to just accept the invite from the person requesting files and upload them right away without having to fuss around. I also appreciate the feature that alerts you when someone has viewed the documents you uploaded.

What do you dislike about the product?

I cannot say that there's anything I dislike based on my use. I have not been into an account or set one up, I've only been on the receiving end of requests.

What problems is the product solving and how is that benefiting you?

I am a recruiter for a staffing agency working with a hospital. The hospital requires immunization records from applicants. This service allows me to share records the applicants provide me with the compliance department.

Katie Hively
★ ★ ★ ★ ★

Easy to use!

What do you like best about the product?

super easy for our new hires to use and submit their information safely.

What do you dislike about the product?

Sometimes when I log in, I can't access prior submissions. I think it's my issue but logging out and back in seems to fix it.

What problems is the product solving and how is that benefiting you?

safely submitting identifications for I9 verifiation

Yao Doe
Clinical Quality Manager
★ ★ ★ ★ ★

Experience Using Virtru

What do you like best about the product?

Very easy to use. Just click the button and it s done.

What do you dislike about the product?

I don't dislike anything about using Virtru Secure Share.

What problems is the product solving and how is that benefiting you?

Going through so many processes for securing messages and protecting documents from a cyber attack.